Most organizations focus heavily on getting their software implementations properly functioning and stable post go-live. But what happens when the dust settles? Many changes can occur within an organization in a year's time and small needs and questions arise.

Krypt Concierge is a maintenance package offered by Krypt to ensure you have the on-demand support and resources when the time arises.

Challenges Krypt Concierge can help with:

  • Changing regulations: Impact on Trade Business
  • Operational: Effective resolution of issues
  • Systems fine tuning and performance
  • Aligning functional need: functional enhancement and modifications review
  • New requirements arise
  • New hires or internal restructuring
  • Time and cost to evaluate and revise

Krypt Offering:

Hours of System icon
8 hours of System Check; develop improvement plan
hours of Process
8 hours of Process / Business Assessment; mutually agreed upon deliverables
Address the pressing icon
Address the pressing problem (user training, performance or assessment for functional/technical upgrade)
  • Regulatory changes support
  • False hit fine tuning
Technical icon
Technical (upgrade plan, archiving assessment, system clean up)
User experience (provide path for enhanced user experience with tools like Persona, Fiori or Analytics)
Trouble shooting icon
Trouble shooting or production issues assessment

Value

  • Peace of mind: Partnership based on knowledge and trust
  • Zero waste: No time consuming or costly procurement processes
  • Anticipated: Bundled maintenance ready to serve most common needs

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